PARTNER SALES INCENTIVE AWARD CARD
TERMS AND CONDITIONS DOCUMENT

  1. Introduction

    Canon (UK) Limited of 4 Roundwood Avenue, Stockley Park, Uxbridge, UB11 1AF United Kingdom (“Canon”) may offer, from time to time and at its sole discretion, one or more incentives to sales personnel employed by eligible Canon Authorised Partners (“Partners”) to support the sale of certain Canon models through such Partners during specified periods (“Incentives” / “Incentive”).  Canon shall release details of any Incentives to Partners in writing.

    The Incentives shall be open to eligible sales personnel of eligible Partners, as set out in clause 4 of this Terms and Conditions Document (“Participants”), who sell Qualifying Models as set out in clause 2 that are purchased from Canon by the Partner during the period of the Incentive as notified by Canon (“Incentive Period”) and invoiced to the Partner by Canon.  All Incentives are subject to the Terms (as defined below).  Where a Participant makes eligible sales in relation to an Incentive during the relevant Incentive Period, each eligible sale may attract an award value, as determined by the type of Canon model sold (“Award Value”).

    The Award Value will be fulfilled in the form of a pre-paid Debit Card with Canon branding on it issued and operated by Paynetics AD (“Card”) and issued to each Participant by Paynetics AD. (“Card Issuer”). 

    On receipt and successful validation by Canon of a claim by a Participant, in accordance with the Terms, the Award Value will be uploaded by Canon to the Card of that Participant. 

    The Card can be used to pay for goods and/or services via POS terminals and online where accepting cards with the MasterCard® or Visa® brand but cannot be used to take cash out at an ATM or otherwise.

    The Incentives shall be between Canon and the Participant and shall be governed by and subject to the criteria of the Incentive (“Incentive Criteria”) as notified to the Partner by Canon and the terms and conditions set out in this Terms and Conditions Document. (together referred to as the “Terms”).  The Cards will be issued with their own terms of use as between the Participant and the Card Issuer. By registering for, activating, accepting or using the Card, Participants agree to be bound by the Card Terms.
  1. Qualifying Models, Eligible Sales and Award Values
    • Award Values will be allocated to Participants submitting claims against qualifying Canon machine models as detailed in the relevant Incentive and Incentive Criteria (“Qualifying Models”) and at the Awards Values set out in the Incentive and/or Incentive Criteria.

    • To be eligible to claim Awards Values against sales of Qualifying Models the sales must meet all eligibility requirements set out in the Terms including that:

      • only the Qualifying Models specified in an Incentive/Incentive Criteria which have been sold by Canon to the relevant Partner on the basis of standard Partner pricing will be eligible under the Incentive.
      • the sales of Qualifying Models must have been ordered by the Participant during the Incentive Period and must have been delivered and invoiced by Canon; and
      • any Project Funded deals including tenders (rather than deals on the basis of standard Partner pricing) are only eligible at the absolute discretion of Canon and such eligibility first agreed in writing with the Partner’s Canon Sales Development Manager and Canon Head of Sales prior to any claim being submitted.

    • Award Values are allocated against the amount of the invoice for the eligible sale of the Qualifying Model less any amounts invoiced in respect of value added taxes or equivalent.

    • Award Values must be claimed within three months of the invoice date of an eligible sale of a Qualifying Model.

    • Any Qualifying Models delivered to a Partner but returned, other than for repair, will be deducted from the invoice total.

  2. Award Limits

    There is no limit to the total amount of valid Award Values which can be claimed by any individual Participant in relation to the Incentives.
  1. Participants

    Eligible Participants are salespeople who are employed by one of the Partners who have been sent a communication from Canon inviting them to participate in an Incentive and whose Partner Principal/Sales Manager have given express written consent for the salesperson in question to participate in such Incentive.
  1. How to claim Award Values
    • To be eligible to participate in an Incentive and claim Awards Values, Participants must register via the Canon Partner Reward’s Portal  canon.co.uk/promotions/CPRewardand agree to be bound by the Terms (by ticking the relevant box on the Portal).

    • Once registered, all Participants will be given a unique username and a password which will act as confirmation of registration. This will be emailed to the individual by Benamic.com (formerly Sales-Promotions.com) (who is appointed as a supplier of Canon) to the email address provided. Login details are sent only when the Participant’s registration has been approved by the relevant Canon representative.

    • The Participant must submit serial numbers of all eligible sales of Qualifying Models to be claimed within each relevant month during the Incentive Period by the 7th of the following month after the sale (“Claim”) For example claims for January must be submitted by 7th February and so on throughout the Incentive Period.

    • Participants can register at any time during the Incentive Period but please note that they will need to register before 12.00 midnight on the 7th day of the following month to claim for eligible sales achieved in the previous month. For example, Participants would need to register by 7th April to be able to submit claims for eligible sales in March.

    • Please email rewards@claim-lookup.comor contact the Canon hotline on +44 (0)2075732385 (Monday to Friday 7am to 5pm excluding public holidays) if you have any questions about the Incentive structure or awards.

    • For questions related to a Participant’s sales status, the Participant is required to please contact their Canon Account Manager who will be able to provide that Participant with an update. Canon Senior Leadership team is responsible for approving/rejecting the eligibility of sales.

    • All Claims must be agreed by the Partner to confirm that:

      • the Participant is an employee of the Partner and eligible to participate in the Incentive.
      • the Participant has sold the Qualifying Model specified by the serial number in the Claim and in accordance with the Terms; and
      • the sales of the Qualifying Model are eligible sales in accordance with the Terms.

    • Canon/its representatives will verify each Claim in its absolute discretion (for example, to ensure the Claim has been made by an eligible Participant, that there is no duplication of claims, that machines are Qualifying Models, that the Qualifying Models have been ordered in the Incentive Period, delivered and invoiced by Canon and the sales are otherwise eligible in accordance with the Terms).

    • After verification of a Claim, Canon will issue instructions to the Card Issuer for the uploading of verified Award Values awarded by Canon for that Claim onto a Card in accordance with clause 6.   

    • Participants will be notified by email of the total value of the Award Value made by Canon to the Participant’s Card in relation to their claims made during the relevant Incentive Period.

    • Canon will endeavour to process Claims and notify the Participants of the outcome of their Claim within 48 days from the 7th of the month following submission of the Claim.

    • For quarterly Incentives Canon will endeavour to process Claims and notify the Participants of the outcome of their Claim within 48 days from the 7th of month of the month following the end of the quarter following submission of the Claim.

    • The decision of Canon (and/or its agents) as to the eligibility of Participants or as to whether to authorise a Claim shall be final and no correspondence will be entered into.

    • No Award Values will be awarded until the details on the Claim form have been verified to Canon’s satisfaction.

    • Award Values are not transferable and are not exchangeable for cash in any circumstances, or for other items.

    • All Award Values offered are subject to:

      • the Participant having complied with the Terms.
      • the Participant still being employed by the Partner as at the date the Award Values are claimed. Any Participant who leaves, gives notice to leave or who has their contract terminated, for whatever reason, prior to an Award Value being claimed will forfeit their Award Value.
      • The Partner still being a Canon authorised partner as at the date the Award Value is awarded by Canon and no notice of termination has been served by Canon or the Partner under the Partner Authorisation and Participation Agreement.
      • The Partner’s account with Canon being up to date and the Partner complying with all the terms of its Partner Authorisation and Participation Agreement and all related ancillary agreements with Canon.

 

  1. Virtual Pre-Paid Cards
    • Where the Participant does not already hold a Card for the purposes of receiving Award Values from Canon, Canon shall request that the Card Issuer opens a new account in the Participant’s name (“Request”).  Subject to the acceptance by the Card Issuer of the Request, Award Values will be loaded onto the new virtual Card opened in the Participant’s name via MyPaynetics App, which shall be downloaded onto an app on the Participant’s phone. For any subsequent eligible Claims made by the Participant, any Award Value will be uploaded onto the Participant’s existing Card with the Card Issuer throughout the Incentive Period.

    • Participants must accept and comply with the Card Terms, and as amended by the Card Issuer from time to time.  Failure to do so may mean that the Participant cannot receive or access any Award Values awarded by Canon.  Activation of the Card indicates acceptance of the Card Issuer’s terms and conditions and the rights, obligations and risks referred in those Card Terms.

    • Participants accept that their contract in respect of their use of the Card will be with the Card Issuer pursuant to the Card Terms and Canon shall have no liability to the Participant Card holder or the Card Issuer or any third party in respect of the Card or its use.

    • The Card Issuer, and/or other third parties involved in the provision of the Cards, may refuse to issue Cards to certain Participants without explanation. If this happens in relation to any Participant, then Canon may exclude that Participant from the Incentives without liability and Canon will have no obligation to offer any alternative reward to that Participant.

    • The Card can be used to pay for goods and/or services via POS terminals and online at any outlet which accept cards with the MasterCard® or Visa® brand. Participants can use the Card up to the unspent amount uploaded by Canon, on a Participant ‘s account. Participants can check the unspent amount of their reserved balance and the transactions made using the Card, as well as other relevant information relating to the Card, online at MyPaynetics App. It is the responsibility of the Participant to pay any fees charged by the Card Issuer in connection with it and in relation to the use of the Card. Please refer to the Card Terms for all fees and all terms and conditions that apply to purchases outside the UK and/or in a currency other than pounds sterling.

    • Subject to the Card Terms the Card could be digitalized and added to Participant ‘s GooglePay wallet or Apple Pay wallet. The Card cannot be redeemed for cash; neither is it a credit, charge or cheque guarantee card and cannot be used at an ATM or to obtain cash back in stores or otherwise. Change will not be given from any purchases but any balance remaining may be applied to future purchases.

    • Participant will be unable to use the Card for any amount which would exceed the available balance on the card as there is no credit facility available.

    • Information about the Card expiration date could be found at MyPaynetics App. No refund will be given for any unused funds after this date. The balance on the Card can be checked at any stage at MyPaynetics App.

    • The Participant only should use the Card. Please keep a record of the card number for balance enquiries. Canon will have no liability whatsoever for lost funds.

    • If Participant suspects that the Card has been used in a negligent or unlawful manner, Participant shall block the Card at MyPaynetics App

    • See the Card Terms accompanying the Card for full details.

    • Participants must not utilise their Cards in any way which is in breach of the Card Terms or which is in any way improper or in breach of anti-bribery law and regulation.

    • Participants must comply with their employer’s anti-bribery and corruption policies and procedures when participating in the Incentive and/or when utilising their Cards. Participants must not utilise their Cards to offer, promise or give a financial or other advantage to another person in order to induce that person to perform a function or activity improperly or reward such performance.

 

  1. Data Protection
  • By participating in an Incentive and submitting a Claim in respect of an Incentive, the Participant consents that (i) Canon and its authorised agents/representatives, business partners, suppliers and subcontractors may process any personal data provided by or collected from the Participant in connection with the Incentive for the purpose of administering the Incentive, including but not limited to processing Claims; providing any Award Values to the Participant; and providing the Participant with information and communications in relation to Incentives; and (ii) Canon may share the Participant’s information with the Card Issuer for the purpose of providing the Award Values to the Participant, including but not limited to the opening of an account with the Card Issuer; and the issuance of a Card to the Participant.

  • Canon processes this personal data as a Data Controller and in accordance with Canon Business Customer Privacy Policy, available at Canon’s website: https://www.canon-europe.com/privacy-policy/business/ (local language versions available in Canon Companies’ website.

 

  1. Tax and NI
    • Canon has NOT agreed to cover any tax or other claims made on the participant  of this promotion in respect of any taxable benefit received.
    • Any tax liability arising in respect of the reward will be the responsibility of the individual participant.
    • The Class 1A (Employer’s) National insurance contributions liable on the value of the award will be paid by Canon

 

  1. General Terms and Conditions
    • By participating in an Incentive and submitting a Claim in respect of the Incentive, Participants agree to be bound by the Terms.

    • The unique username and password determined at registration should be kept confidential and the username used in all correspondence relating to the incentive. Under no circumstance will the administrators of this promotion request the Participant’s password. The Participant must supply their password in any circumstance.

    • Canon reserves the right to withdraw, amend or change any Incentive, Incentive Criteria and/or the Terms without prior notice or liability to the Participant or Partner.

    • The Qualifying Models are subject to availability. Canon (UK) Ltd reserves the right to alter, replace or remove any Qualifying Model from an Incentive at any time.

    • If any provision (or part of a provision) of the Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision (or part of a provision) shall be deemed deleted. Any modification to or deletion of a provision (or part of a provision) under this clause shall not affect the legality, validity and enforceability of the rest of the Terms.

    • In the event of a dispute over interpretation or implementation of the Terms on any matter related to the Incentive, Canon’s decision is final, and no correspondence will be entered into.

 

  1. Disclaimers
    • Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by any Participant under or in connection with an Incentive. However, nothing in the Terms shall have the effect of excluding or restricting Canon's liability for personal injury or death caused by the proven negligence of Canon or for any other liability which cannot legally be limited.

    • Canon shall not be liable for any failure to fulfil an Incentive where such failure is caused by any supervening circumstances amounting to force majeure. Such circumstances shall include, but shall not be limited to, severe weather conditions, fire, flood, war, earthquake, riots, industrial dispute, terrorism, epidemic or pandemic, acts of God, supervening legislation, or events, which, without the fault of either party, render performance impossible or incapable of satisfactory execution.

 

 

  1. Law and Jurisdiction

    The Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.